With COVID-19 being an enormous, unforeseen challenge requiring every staff member to go above and beyond expectations, Franklin County Medical Center Transitional Care Unit has managed to journey towards performance excellence during this unprecedented time.
Recently receiving the 2020 Bronze-Commitment to Quality Award from the The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) amongst a pandemic shows our devotion to providing high-quality care to better meet the needs and expectations of our residents, their families and employees.
The 2020 Bronze-Commitment to Quality Award is the first of three distinctions possible through the AHCA/NCAL National Quality Award Program, which honors facilities who have demonstrated their commitment to improving the quality of care for residents and patients. Constantly aiming to create cherished experiences for the entire family unit, we are honored to receive this prestigious award.
The recognition of this award is a declaration of our commitment to continue to learn, develop and execute integrated quality systems to achieve performance excellence in our facility. We appreciate our team members dedication and compassion to our residents and thank you for your phenomenal work in earning this quality award.
About the American Health Care Association and National Center for Assisted Living
Bronze-Commitment to Quality Award
As the nation’s largest association of long term and post acute care providers, the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represents more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers and homes for individuals with intellectual and developmental disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of millions of seniors and individuals who receive long term or post-acute care each year.
The AHCA/NCAL National Quality Award Program is a progressive, three-step process that encourages the continuous learning, development, and execution of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step is based on the Baldrige Performance Excellence Program.
Bronze—Commitment to Quality Award recipients are able to describe their mission, characteristics, and key challenges and to recognize the relationship of these factors to their ability to achieve performance improvement. The Bronze Award recognizes the provider for developing a foundation to begin a journey of continuous quality improvement, and does not necessarily correspond to any public measure of performance.