Thank you for choosing Franklin County Medical Center as your Healthcare provider. we want to ensure that your billing questions and concerns are addressed.
Call us at: (208) 852-0137
Payment Due at the Time of Service/Registration
Franklin County Medical Center asks for payment upfront for your share of the bill, as most businesses do. This might include co-payments, co-insurance, deductibles, and services not covered by your insurance program.
For your convenience, we accept cash, check, debit and credit cards, money orders, as well as Visa, MasterCard, and Discover credit cards.
FCMC accepts most insurance plans and as a courtesy to our patients, we will file a claim directly with your insurance company. After the claim has been filed, the Business Office will follow-up with the claim’s payment status. If payment is not received from patient’s insurance provider within an appropriate time period, the patient will be billed for the services. If there are any questions or concerns regarding the insurance payments or the statements received in the mail we encourage the patient to contact the Business Office.
What if I forget to bring my insurance information to the appointment?
You will be registered as “private pay” during registration, which means you are responsible for paying the entire bill.
Patients who do not carry health insurance are considered private pay accounts. For private pay accounts payment is due at the time of service. If we do not have the exact amount due at time of service, we will require a deposit. The deposit may vary, depending on the particular type of service.
Financial Assistance Program
We recognize that medical bills are usually unexpected, and frequently unaffordable. Because of this, we have an active Financial Assistance Program through Arch Financial Services. This program is designed to help patients that have no, or limited insurance, with their bills.
If you would like more information on our Financial Assistance Program, please call us at (208) 852-0137.
Emergency Room Billing
A nurse will assess ALL Emergency Room (ER) patients. The ER Nurse will establish the order in which patients will be seen based on professional assessment of the patient’s symptoms and vital signs. Vital signs that will be taken: Blood Pressure, Temperature, Respirations and Oxygen Levels (when necessary). All patients will be billed for this professional service. Wait times vary depending on the number of patients and the severity of each patient’s medical needs. Co-payment is due at the time ER services are provided.
Auto/Workers’ Comp Insurance
Please tell us if your visit is a result of an auto accident or work injury the day you come to FCMC.